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Return Policy

ALL PRODUCTS CAN BE RETURNED IF YOU ARE NOT HAPPY AT ALL WITH THEM WITHIN 14 DAYS FROM THE TIME YOU RECEIVE IT. IF YOU RETURN THE SCOOTER THEN THERE WILL BE A 15% RESTOCK FEE IF YOU WANT A REFUND OR WE WILL REPLACE THE ITEM WITH A NEW ITEM FREE OF CHARGE.

WE ARE NOT RESPONSIBLE FOR THE SHIPPING COST OF RETURNS BACK TO US. PLEASE EMAIL US STATING WHY YOU ARE RETURNING IT AND WHAT IS WRONG WITH IT AND WHAT DID YOU TRY TO DO TO FIX THE PROBLEM. BE SURE TO STATE WHETHER YOU WOULD LIKE A REFUND OR A NEW REPLACEMENT. YOU WILL BE ISSUED A RETURN AUTHORIZATION NUMBER VIA EMAIL WHICH YOU WILL NEED TO PRINT AND INCLUDE WITH THE RETURN.

ITEMS MUST BE RETURNED IN GOOD CONDITION AND CLEAN OF ALL DIRT AND MUD AND IN ORIGINAL PACKAGING. IF YOU DON’T HAVE ORIGINAL PACKAGING MAKE SURE YOU WRAP THE ITEM AND ALL ACCESSORIES VERY WELL IN BUBBLE WRAP, SO THERE IS NO DAMAGE TO THE ITEM. IF YOU DO NOT WRAP ALL INDIVIDUAL ITEMS IN THE BOX WITH PADDING OR BUBBLE WRAP THEN THE ITEMS COULD SHIFT AROUND DURING SHIPPING CAUSING SCRATCHES OR DAMAGE TO THE WHOLE PACKAGE, WHICH WILL AFFECT YOUR REFUND, SO PLEASE MAKE SURE THIS PACKAGE & EVERYTHING IN IT IS WRAPPED & SECURE.

*During the 30-day free part warranty period we will provide you with free parts & free shipping of the parts back to you. All we need is the part back to us or a picture in an email showing a broken or defective part. Our company will not be responsible for shipping charges on received or refused packages. Freight collect and COD packages will not be accepted. When purchasing this product you are responsible to follow this warranty to the fullest and this warranty will be present in any further issues or legal issues if such would arise in the future. Everyone will receive a copy of this warranty with the manual.

 

 

 

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